HIRING — Support Virtual Lab Manager

Support Virtual Lab Manager at a growing life science company

If you have experience with lab management, purchasing, basic accounting, or customer service, apply!

ABOUT HAPPILABS

HappiLabs is a small business with a startup mentality in Chicago that provides a service to scientists called the Virtual Lab Manager. We support scientists in various ways, virtually, which includes acting as an outsourced purchasing department (some might say a Personal Shopper) for biotech companies and scientific research labs.

We have a mission: to improve the happiness of scientists and the quality of their research.

By helping scientists do their job, we are helping all the people on the planet who benefit from inventions, creations, and knowledge that scientists create.

Purchasing and Customer Service ScientistYou will work out of our Chicago office where you’ll support our Virtual Lab Managers (who are PhDs or long-time lab managers) as they manage labs across the country. You will be interacting with suppliers, freight companies, accountants and scientists.

You will be trained to be one of the best lab managers in the world.

EXPERIENCE

A strong candidate will have one of these backgrounds:

  • Lab manager or tech experience in a lab
  • Logistics or customer service experience (does not need to be in the sciences)
  • Purchaser or bookkeeper
  • Minimum Bachelor’s degree

RESPONSIBILITIES

  • Utilize various apps and software for managing labs
  • Communicate with suppliers (sales reps, technical help & customer service) to obtain pricing and technical info, place orders, retrieve order updates, and solve logistics and supply chain problems
  • Keep detailed accounting records
  • Report progress and solve problems at team meetings

TIMEFRAME

Looking to start now, preferably in Chicago.

COMPENSATION

  • Full-time, salary
  • $35-55k, depending on experience
  • Medical and Dental health benefits
  • A t-shirt, free coffee and snacks at the office

SKILLS AND TRAITS YOU SHOULD HAVE

We want a long-term commitment, someone who will help a small company grow into a large one.

  • Tech savvy (very good with a computer, its keyboard and multiple monitors)
  • Proactive mentality – help without being asked to help, and an ability to predict problems
  • Knowledge of hardware or mechanical engineering, and/or chemistry, and/or molecular biology
  • A passion for science and desire to make a difference in the world.
  • Confident presence on the phone. We frequently call suppliers

===== APPLY NOW! ======

CLICK this link –> HAPPILABS JOB APPLICATION (VIA A GOOGLE FORM)

It will not hurt to connect with Tom on LinkedIn.

What is the Busiest Day for Ordering Lab Supplies?

Wednesdays.

Fridays are 20% slower in terms of orders compared to the rest of the week.

HappiLabs took a snapshot of the last 10,000 orders placed by the Virtual Lab Manager team by day of the week.

IMG_6159

 

Why ordering slows on Fridays 

Tuesdays and Wednesdays are busiest for order requests, perhaps reflecting scientists ordering for the next work week or VLMs working hard to get orders in that will deliver by week’s end.

Scientists may not be making as many order requests on Fridays because the weekend is calling. Scientists like to have fun too.

Many suppliers will  not ship on Fridays or process an order until the following week (especially if a West coast scientists requests an item from an East Coast supplier on Friday afternoon). VLMs know this and may hold off on ordering until Monday morning because the order will not ship or sometimes even be processed until then anyhow. Scientists likely have a sense of this as well.

It just goes to show that scientists and the scientific supply chain are working for the weekend.

 

 

Thank you to Suppliers that Help with HappiLabs’ Mission.

HappiLabs has a mission.

Outstanding suppliers are part of that mission. In this season of reflection and gratitude we’d like to acknowledge our favorite suppliers.

To these excellent companies:

Platinum 🌟🌟🌟

  • New England Biolabs
  • McMaster Carr
  • AbCam
  • Thorlabs

Gold🌟🌟

  • Promega
  • E&K Scientific
  • Cayman Chemical
  • Teknova

Silver🌟

  • Agilent
  • Zymo Research
  • Diversified Laboratory Repair
  • IDT

Honorable Mention: VWR, Digikey

Thank you for being reliable, responsive, friendly, and easy to work with.

Thank you for automatically sending order confirmations, shipping updates, and invoices.

Thank you for fixing problems when they arise and being easy to get a hold of.

Thank you for having well-designed and functioning websites.

Thank you for your excellence in serving the scientific community this year.

Sincerely,

The HappiLabs Virtual Lab Manager team:

Raudel, Liz, Elizabeth, Justin, Amanda, Ian, and CEO Tom.