3 Reasons A HappiLabs Virtual Lab Manager is quicker than the average Lab Manager

It is our intention to put a lot more importance on a very undervalued position.

The lab manager.

It shouldn’t be a position mixing operations with too much science. A lab manager needs to focus on operations, and if they are doing experiments too, your lab is going to be less efficient than the ones using a Virtual Lab Manager to support the people focused on science.

A good lab manager should be extremely proficient with a computer and apps. They will be receiving many emails, toggling through supplier websites, and communicating with everyone in the lab.

There are many reasons why a HappiLabs VLM is more efficient, but here are 3 reasons that have to do with technology:

Keyboard training

quick_keyboard_skills

 

We put our Virtual Lab Managers through training to become masters of a keyboard.

We estimate this saves a VLM at least 15 minute per day, simply by using  (Command + Tab) or (Command + ~), etc. We can scroll through windows, tabs, and programs at lightning speed.

Copy, paste, scroll to the top, scroll to the bottom, undo, redo, and on and on. We aim to compete with a software developer’s mastery of a keyboard.

Remembering passwords

Logging in and out of supplier websites has never been easier, or more secure with password saving apps. Passwords don’t need to be retrieved from Excel or physical paper every time we order through Quartzy, Sigma, NEB, etc. They are automatically known. This saves 10-25 minutes per day for a busy lab.

Raudel_Sandoval_Happy_Virtual_Lab_Manager

Using multiple monitors

Every VLM has at least two monitors. One for monitoring communication (email, gchat, Slack, etc.), and the other is for other activity (googling, shopping online, analyzing quotes, etc.). By keeping a constant eye on communication, a VLM will respond quicker to all your scientists’ needs.

And a small shoutout to Moom. When analyzing multiple windows of data or comparing several quotes, resizing windows so you can see them all on one page is fast…HappiLabs fast.

 

THANK YOU FOR READING

How to use a HappiLabs Virtual Lab Manager

Some feedback we’ve received recently was about new hires in the lab we work for. Scientists new to HappiLabs do not always know how to use their Virtual Lab Manager. Everyone knows us as the purchaser (“Hey HappiLabs, can you order more gloves?”), but don’t know our other features.

Therefore, let us clarify 4 things you can use us for. Our main goal is to absorb as many 5-20 minute tasks as possible for scientists. We staff PhDs who have been in the lab, understand the language, and have empathy for the difficulty of your job. Therefore, we want to help you, and it’s in our mission.

Product research

Purchasing and Customer Service ScientistDo you find yourself googling or scanning supplier websites for pricing info, specs, availability, or features of products? Leave that to us. Don’t waste 20 minutes on the phone with tech support. Ask us to help. You can have that time to get back in the lab or in your office analyzing data.

Sample questions to ask your Virtual Lab Manager:

  • Can you find out what the limit is for centrifuging Greiner 96-well flat bottom plates?
  • Can you look into fridge shelving options for these microcentrifuge tube racks?
  • Can you find a phosphoric acid source that sells by molarity (instead of volume)?
  • Can you help me find a distributor for this glass/metal adhesive?

Getting quotes or pricing information

There are so many sales reps trying to win your business, it can be a distraction. They will all tell you they have the best price or offer a “deep discount,” but who do you believe? HappiLabs shops for a lot of companies/labs, therefore we know what a fair price is, and have internal knowledge about what works and if there are quality control issues with any brands.

When it comes time to finding the price of an item, let us take care of that.

This ties into budgeting. If you have to budget an experiment or equipment purchase to get approval from a manager, tell us what you want, and we’ll price it out for you.

Calling customer service

Never worry about calling 1-800…Your virtual lab manager will do it. Whether you want to follow up on an order, return an item, or complain about a product (Did you order something and it’s broken?), we will do this for you.

Ultimately, a scientist working with HappiLabs should rarely have to interact with suppliers (customer service, sales reps, and tech support).

What Scientists Are Saying About HappiLabs

HappiLabs is focused on providing excellent service with intelligent purchasing skills. We train our Virtual Lab Managers to be the best lab managers on the planet so that you can focus on what you were trained to do–science! We commonly hear scientists say, “I’ve never heard of that type of service.” Correct. It’s brand new, jump on the bandwagon now and make sure your lab is run more efficiently than the one next door.

Hear what other customers have to say about our services:

Efficient, affordable, fantastic. Lets us be scientists.

Matthew Gillum, Ph.D., PI of Gillum Lab

ethan_perlstein_labHappiLabs is a real value-add to a growing biotech startup. Three words that describe my experience with them: satisfaction, satisfaction, satisfaction.

Ethan Perlstein, Ph.D., CEO of Perlstein Lab

Working with Happilabs has been like having a friend who lives inside my computer. I send requests for product research, ordering, and even complicated price negotiations and it just works. Thanks guys.

Eric Lewyllen, Ph.D., Scientist at Assembly Biosciences

To date, they have saved us over $1,100. I am happy that a service like this exists; it makes my job easier.

Jenny Beck, Director of UIC Research Resource Center

Hammack epibiomeHaving accounting controls in place, and readily audit-able, is highly valuable. Thanks again for all of the excellent work.
HappiLabs has definitely been an integral part of running our business and we remain both impressed and pleased with the services they provide.

Aaron Hammack, Ph.D., COO of EpiBiome

By using Happilabs we are able to complete our scientific experiments with the highest efficiency. They find us the optimal resources and reagents based on our needs and save us a significant amount of time and money in the process.

Nina DiPrimio, Ph.D., Scientist at Perlstein Lab

uri lopatin assembly bioThree words that describe my experience with HappiLabs: Content. Cost effective.

Uri Lopatin, M.D., Chief Medical Officer at Assembly Biosciences