#LabShopping Tip 3: Use Twitter for customer service issues

If you’re trying to contact a supplier and they are not responding quickly,

Contact the company via Twitter

Twitter is a public forum and therefore suppliers will see your comment and be more likely to respond. So, whether you have a customer service issue, need product information, or want a quote, head to the virtual world.

This tip was recommended by Raudel Sandoval, PhD (@TiredScientist), one of our Shopping Consultants and Quality Analyst. Follow us on Twitter: @HappiLabs_org

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