Virtual Lab Manager at a growing life science company
If you have experience with lab management, purchasing, or customer service in the sciences, apply!
HappiLabs is a small business in Chicago, still in the early stage but past the startup stage, that provides a service to scientists called the Virtual Lab Manager. We are similar to an outsourced purchasing department (some might say a Personal Shopper) for biotech companies and scientific research labs, and support them in many other ways besides buying things.
We have a mission: to improve the happiness of scientists and the quality of their research.
By helping scientists do their job, we are helping all the people on the planet who benefit from inventions, creations, and knowledge that scientists create.
You will co-manage a minimum of two labs. We are “virtual” so your job consists of sitting in an office and communicating with scientists, in other parts of the world, about what they need to run their experiments.
You will be trained to be one of the best lab managers in the world.
A strong candidate will have one of these backgrounds:
Lab manager or postdoc (or superb grad student) who has managed people, experiments, and budgets
Sales rep in the life science industry (but this is NOT a sales job)
Communicate with engineers & scientists to understand their needs and experiments
Communicate with suppliers (sales reps, technical help & customer service) to obtain pricing and technical info, place orders, retrieve order updates, and solve logistics and supply chain problems
Keep accounting records organized
Report progress and solve problems at team meetings
Looking to start now, preferably in Chicago.
$50-70k, depending on experience
Medical and Dental health benefits
A t-shirt, free coffee and snacks at the office
SKILLS AND TRAITS YOU SHOULD HAVE
We want a long-term commitment, someone who will help a small company grow into a large one.
Tech savvy (very good with a computer, its keyboard and multiple monitors)
Proactive mentality – help without being asked to help, and an ability to predict problems
Knowledge of hardware or mechanical engineering, and/or chemistry, and/or molecular biology
A passion for science and desire tomake a difference in the world.
Confident presence on the phone. We frequently call suppliers
We are grateful for our scientists, suppliers, and accountants.
The Virtual Lab Manager team at HappiLabs sends thank you cards to scientists, individuals at suppliers, operations managers, and accountants that genuinely help us in our work to make scientists happy and improve the quality of their research.
We thank scientists for being scientists working to improve our world and our lives.
HappiLabs knows it takes a team and special effort to change the world and we say thank you to those helping us do that.
Fridays are 20% slower in terms of orders compared to the rest of the week.
HappiLabs took a snapshot of the last 10,000 orders placed by the Virtual Lab Manager team by day of the week.
Why ordering slows on Fridays
Tuesdays and Wednesdays are busiest for order requests, perhaps reflecting scientists ordering for the next work week or VLMs working hard to get orders in that will deliver by week’s end.
Scientists may not be making as many order requests on Fridays because the weekend is calling. Scientists like to have fun too.
Many suppliers will not ship on Fridays or process an order until the following week (especially if a West coast scientists requests an item from an East Coast supplier on Friday afternoon). VLMs know this and may hold off on ordering until Monday morning because the order will not ship or sometimes even be processed until then anyhow. Scientists likely have a sense of this as well.
Mimicry is pretty common in nature. As in nature, so with lab supplies.
An ever-evolving ocean of distinct products exists. No one scientist needs all products available in their career, of course. However, even when focused on basic items, confusion can occur due to what is essentially mimicry, AKA “branding”.